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What if the item iI ordered is not available?
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation
Can I change my order?
Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.
How do get information on my order?
To check on the status of your order click on “My Account” or you can email us at info@oceansidepublishing.com.
How do I contact Customer Service?
Contact us at info@oceansidepublishing.com or call Customer Service at 1.888.525.6394.
Can I place an order by phone?
Yes. Call 1.888.525.6394 Monday thru Friday 10 am – 4:00 pm PST and one of our helpful sales associates will be glad to assist you.
What if I don’t like the item I have purchased?
60-DAY MONEY-BACK GUARANTEE – oceansidepublishing.com offers only the highest quality goods. If you are not completely satisfied with your purchase, simply return the item in its original, unused condition (including all original packaging and tags) within 60 (sixty) days for a full refund, less shipping and handling charges.
Is there any Special Offers on Shipping?
FREE SHIPPING on all orders over $300.00 until January 1, 2006.
Any order $300.00 and over receive FREE SHIPPING to anywhere in North America when purchased before January 1, 2006. All you pay is a Handling Fee of $5.95.
How does Oceanside Publishing use my e-mail address?
Your e-mail address is used to create and identify your account on Oceanside Publishing. Your e-mail address is also used by Oceanside Publishing to correspond with you about any orders that you may place. |